Try this step-by-step interactive guide to clear error messages that appear on the control panel. This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty warranty valid in the U. Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more. Protect your Epson product beyond the standard warranty period with an Epson extended service plan. If you are unable to find an answer on our web site, you can email your question to Epson Support.
Phone : Hours : Monday — Friday 7 am — 4 pm PT. Mail : Katella Ave. Los Alamitos, CA Epson XP Downloads not available on mobile devices. Top FAQs. Select the questions to view the answers How do I replace the maintenance box? Which type of paper can I print on? My printout has lines running through it. What should I do? Does the type of paper I use really make a difference? How do I replace the ink cartridges?
How should I load envelopes? I'm having paper feed problems. My printout has incorrect colors. What are the port numbers for Epson network printers wired and wireless? Which ink cartridges should I use with this product? Cloud or Mobile. Select the questions to view the answers What is Epson Connect? Copy or Print. How do I set up my product for the fastest printing? How do I print photos directly from a camera?
Printing is slow or the printer stops printing when I try to print from Windows or my Mac. Printing is slow over my wireless connection. How do I print a borderless photo from Windows or my Mac? How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
How do I print labels in Microsoft Office? I can print with a wireless connection on my home network but not on a VPN virtual private network. Error Messages or Lights. Select the questions to view the answers I see the message Printer is Offline when I try to print with an Ethernet connection in Windows. I see the message Printer is Offline when I try to print with a wireless connection on my Mac.
The message Open the output tray manually appears on my product. I see the message Printer is Offline when I try to print with a wireless connection in Windows. Select the questions to view the answers Which ink cartridges should I use with this product? How do I print with black ink from Windows or my Mac when a color cartridge is expended?
Why is Epson shipping initial ink cartridges with my product? I replaced an ink cartridge, but my product shows that the same ink is expended. I'm having trouble sending or receiving faxes. How do I create a header for my faxes? How do I restore my original fax settings? How do I confirm my fax was sent? How do I send a fax from my product control panel? How do I use an answering machine with my fax? How do I save faxes to my Windows computer instead of printing them?
How do I change the baud rate or fax speed on my product? Can I use a pre-paid calling card to send a fax? Can I use digital voicemail with my fax? The fax header gets cut off when I send a fax. I cannot access the fax settings on my product's control panel. Select the questions to view the answers I filled an ink tank with the wrong ink color. I spilled ink. How do I reset the ink levels for my product? Paper or Media. Select the questions to view the answers Which type of paper can I print on?
How do I select the paper source in Windows? How do I create a custom paper size for my product in Windows? How do I know which paper or media type to select in my product's driver? Does the type of paper I use make a difference? Select the questions to view the answers How do I set the default print settings in Windows or on my Mac? Print Quality or Appearance. Select the questions to view the answers My printout is blurry or smeared. My printout has incorrect margins.
My printout has a slight slant. My printout contains incorrect characters. My printout has lines running through it. My printout is grainy when I print from any application. The position, size, or margins of my copy are incorrect. My printout looks inverted, as if viewed in a mirror. How do I reduce the appearance of red eyes in my photos? Web pages don't print the way they appear on my monitor.
How do I change the font size of text when I print from software in Windows? I can't start Epson Scan 2. How do I change the scan settings in Epson ScanSmart? I cannot scan over a network. How do I scan a document with Epson ScanSmart? How do I scan from a smart device? Where do I place a legal-size document on my product to scan it? Can I print a scanned image or file with Epson ScanSmart?
How do I attach a scanned image to an email with Epson ScanSmart? How do I scan using my product's control panel? My scanning software doesn't work properly in Windows or on my Mac. The quality of an image I scanned with Epson Scan 2 is poor. How do I scan a document so I can edit the text in word processing software? How do I decide which resolution to select when I scan from Epson Scan 2? How do I enlarge an image I scanned with Epson Scan 2? My printout has incorrect margins.
My printout contains garbled characters when I print from Windows or my Mac. My printout has lines running through it. My product is printing blank pages. How do I change the font size of text when I print from software in Windows? Web pages don't print the way they appear on my monitor. Select the questions to view the answers I am unable to scan from my computer.
How do I decide which resolution to select when scanning from Epson Scan? I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality? Can I scan if an ink cartridge is expended in the product? Software or Setup. Select the questions to view the answers I'm having problems installing the software.
I cancelled the software installation before it was complete, or connected the USB cable before starting the software installation. I can't scan multiple document pages into a single PDF. Does Epson make drivers for Linux? Wireless or Wired Connection.
Select the questions to view the answers I am unable to connect my product to a wireless network. Select the questions to view the answers When printing in Windows, how can I prevent an extra page from being ejected after every print job?
How should I transport my product? Which Epson products support printing from my Sony PlayStation 3? My product makes noise after I turn it on or after it has been sitting for a while. Does Epson have a program where I can donate my working electronic equipment? Manuals and Warranty.
User's Guide HTML This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options. Safety Data Sheets Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more. Yellow PDF. Magenta PDF. Cyan PDF. Register Your Product To register your new product, click the button below.
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