You can learn more about the cookies we use as well as how you can change your cookie settings by clicking here. By continuing to use this site without changing your settings, you are agreeing to our use of cookies. This printer is discontinued. We may offer drivers, firmware, and manuals below for your convenience, as well as online tech support. If you require additional support, please contact a Zebra Authorized Service Provider. A recent Microsoft Windows update has been identified to cause the following issues when attempting to print to certain printers.
Driver Version: 5. Version 1. See the release notes for printer compatibility and system requirements. Zebra Basic Interpreter 2. For high productivity, we can help your business ensure its Zebra mobile, tabletop, desktop, card and kiosk printers are online and ready for business.
Zebra offers repair services for products that are under warranty, covered by a service contract or through a time-and-material-based charge. Accept and Continue. Login Register. My Zebra Register Logout. Zebra Blog. Support and Downloads. Replacement Model: ZT Warranty Check. Request a Repair. Email Us. Contact Support. How-To Videos -No Selection-. Make sure all settings match the printer settings to avoid intermittent issues.
Media Related Settings and Calibration Understanding your media The Zebra Printer supports the use of many types and shapes of labels and tags and knowing your media detail is important for proper configuration. Here are the details you should know for printer media setup and configuration. This is related to the label presentation after printing and is limited to the options you have installed.
Refer to Print Mode for more information. Watch this video: Media Loading Video for more information. The printer comes with two sensors for label tracking based on the media type used.
Refer to Upper Transmissive Sensor for more information. Refer to Lower Transmissive Sensor for more information. Refer to Reflective Black Mark Sensor for more information. You have to place the upper and lower transmissive sensor components so the top of the form can be detected. This can be an inter-label gap, a hole, or a notch. When using typical labels on a backing with an inter-label gap, you can adjust the sensor along the width of the label, as long as it is not over the rounded edge.
If using a hole or notch position, you have to position the upper and lower sensors directly under the hole or notch so it is seen as the labels are feeding. Here are more helpful details on positioning the moveable sensor for various media shapes and sizes.
The printer can be configured to position or can calibrate the media after head closure, or when powered on. You can configure it using the LCD or from your utility or application.
For example, on a dpi printer using a 6" label, set the Maximum Length value to 7". To view the existing Maximum Length setting on the printer print a configuration label or request a configuration from your host. Send the file using your utility or application. If the printer fails to feed properly or there is a Media Out indication, perform the Manual Calibration Procedure.
Not all media is the same when it comes to being compatible with your application or needs. Printing speed, the durability of the image or media, environment are just a few factors to consider when determining the printer setup for the application.
You may need to adjust printhead pressure if printing is too light on one side, if you use thick media, or if the media drifts from side to side during printing. Use the lowest printhead pressure necessary to produce good print quality. Uneven pressure will cause ribbon wrinkle, poor print quality, and horizontal media drift. Make sure you have a complete format so the printer will respond. The printer will not respond if you are not sending the printer command language.
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